Refund policy

At Virello Safety, we strive to provide high-quality products at affordable prices. Because of the nature of our products and to keep our prices low for our customers, all sales are final.

We do not accept returns, exchanges, or cancellations once an order has been placed.

However, your satisfaction is still important to us. If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at support@virellosafety.com. Be sure to include your order number and photos of the issue, and we’ll make it right.

Please note:

• We are not responsible for lost or stolen packages once marked as delivered
• We do not offer refunds for buyer’s remorse or incorrect sizing/selection
  

By placing an order with us, you agree to this policy.